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Frequently Asked Questions

Here is a quick guide for you to design your Dubai trip and here we put together frequently asked questions to answer also your possible queries. Feel free to reach us for your customized travel inquiry.

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1. How do I guarantee I get the best price with premium quality?

 

BEE Premium is a hospitality company which works with best vendors in tourism industry that provides high quality service with good price. We guarantee you don’t lose time to search for alternatives and get lost in deals that is misleading and making you end up paying more than it is deserved price. BEE Premium is one stop shop for an end to end travel experience.

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2. Do you provide airport pick us service?

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Yes, and we can help you to design your day or whole stay as you desire.

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3. If I have layover in Dubai International Airport and only have few hours till my next flight, how can you help me for a city tour?

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We are very flexible to design a half or full day tour based on how many hours you have. 

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4. Do you have booking services for any tickets of museums, Burj Khalifa, Dubai Frame, Miracle Garden, Aquarium, IMG, Warner Bros and so on and what is your advantage?

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Yes, we can help you to arrange the tickets and can provide a good deal as we have competitive rates working with travel agencies.

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5. Do you provide any tour for Abu Dhabi and where do you recommend to visit there?

 

Yes, we can arrange a luxury car for you to visit Abu Dhabi for a day, pick up from your hotel in Dubai and bring you back. We recommend you to visit Sheikh Zayed Grand Mosque, Abu Dhabi Louvre Museum, Yas Island - Ferrari World or Warner Bros. All of them would be too much for a day, we recommend you pick 2 or max 3 activities based on your taste and time.

 

6. Do you help with celebrating an occasion?

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Yes, we do. We are happy to organize a birthday party, graduation celebration, wedding anniversary, wedding proposal or even boutique weddings based on your special day, requirements and how you wish to have fun.

 

7. Do you organize any destination meetings or events?

 

Yes, we do end to end event coordination off-site in another city or country depending on how you like it to be designed. It can be 4-5 day business or casual gatherings or meetings, site tours, gala dinners, branded give-aways, welcome kits and celebration moments. We have packages for various destinations, feel free to call us.

Payment Terms and Conditions

Bee-Premium Payment Terms and Conditions

 

Thank you for choosing Bee-Premium for your hospitality needs. We are committed to providing exceptional service and ensuring a seamless payment experience. Please review the following payment terms and conditions:

        a. Payment Methods:

We accept payments via credit/debit cards, bank transfers, and cash.

All payments must be made in United Arab Emirates Dirham (AED) unless otherwise specified.

        b. Deposit Requirement:

A deposit may be required upon booking to secure your reservation. The amount and due date will be communicated to you at the time of booking.

        c. Payment Schedule:

Full payment is required prior to the commencement of services, unless alternative arrangements have been made and agreed upon in writing.

For long-term bookings or corporate accounts, customized payment schedules may be arranged.

        d. Cancellation Policy:

Cancellation terms vary depending on the type of service booked and may incur cancellation fees.

Please refer to the specific cancellation policy outlined in your booking confirmation or contract.

        e. Additional Charges:

Additional charges, such as taxes, service fees, and incidental expenses, may apply and will be clearly communicated to you prior to finalizing your booking.

        f. Currency Conversion:

For transactions made in foreign currencies, currency conversion fees may apply. Please consult your financial institution for details.

        g. Dispute Resolution:

In the event of any disputes regarding payments or charges, please contact our customer service team at hello@bee-premium.com for prompt resolution.

        h. Security and Privacy:

Your payment information is securely processed and protected in accordance with industry standards and our privacy policy.

        i. Changes to Terms:

Bee-Premium reserves the right to update or modify these payment terms and conditions at any time. Any changes will be communicated to you in advance.

        Contact Us:

If you have any questions or concerns regarding payment terms or require assistance with your booking, please don't hesitate to contact our customer service team at hello@bee-premium.com

 

By proceeding with your booking or payment, you acknowledge that you have read, understood, and agreed to abide by the above payment terms and conditions.

 

Thank you for choosing Bee-Premium. We look forward to serving you soon!

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